These Terms and Conditions govern your use of the 1xcasino platform. Please read them carefully before registering an account, making a deposit or placing any bets. By using 1xcasino, you confirm that you have read, understood and agreed to everything set out here.
Quick Summary
Key Areas Covered in These Terms
A structured overview of what these Terms and Conditions address for 1xcasino players in Pakistan
Who can open an account, what information is required during registration, identity verification requirements, and the one-account-per-person rule that applies to all 1xcasino players.
How deposits and withdrawals work in PKR, which payment methods are accepted including JazzCash, Easypaisa, Raast and bank transfer, processing times, and the withdrawal verification process.
How bonuses are credited, wagering requirements that must be met before bonus funds can be withdrawn, time limits on promotional offers, and what happens when Terms are not followed.
How sports bets including PSL, T20 cricket and football are placed and settled, what happens to bets when a match is cancelled or postponed, and how in-play bet results are determined.
Your right to set deposit limits, loss limits and session time reminders, how self-exclusion works, and 1xcasino's commitment to providing tools that help players manage their activity responsibly.
Your responsibility to keep your login credentials secure, what actions may result in account suspension or closure, how to request voluntary account closure, and how disputes are handled.
These Terms and Conditions constitute a legally binding agreement between you (the player) and 1xcasino. By registering an account, making a deposit, placing a bet or using any feature of the platform, you confirm that you have read and accepted these Terms in their entirety.
If you do not agree to any part of these Terms, you must not register an account or use the platform. Continued use of 1xcasino following any update to these Terms constitutes acceptance of the revised version. We recommend checking this page periodically so you are always aware of the current Terms.
These Terms apply to all players using 1xcasino, including anyone accessing the platform via the Android APK, the iPhone Safari web app, or through a desktop browser. The same rules apply regardless of which device or access method you use.
To open an account and use 1xcasino you must meet the following requirements:
During registration you will be asked to provide your name, date of birth, email address and contact number. This information must be accurate and kept up to date. 1xcasino reserves the right to request supporting documents to verify your identity at any point, including before processing a withdrawal. Acceptable documents include a CNIC (Computerised National Identity Card), passport or other government-issued identification.
Providing false or misleading information during registration or at any subsequent point is grounds for immediate account suspension and may result in the forfeiture of any balance held in the account.
You are solely responsible for maintaining the security of your account login credentials. Your username and password must not be shared with anyone else. 1xcasino will not be liable for any losses resulting from unauthorised access to your account where the breach was caused by your failure to keep your credentials secure.
If you believe your account has been accessed without your authorisation, you must contact support immediately so appropriate action can be taken. Any activity that occurred on your account before you notified support remains your responsibility.
You may request account closure at any time by contacting support. Before closing your account, any pending withdrawals will be processed in the normal manner. Accounts cannot be reopened once closed unless specifically agreed by the 1xcasino team.
1xcasino reserves the right to suspend or close an account at its discretion, including in cases of suspected fraud, bonus abuse, providing false information, violation of these Terms, or any behaviour that is detrimental to the platform or other players. Where an account is closed due to a breach of these Terms, any remaining balance may be forfeited depending on the nature of the breach.
Account information including your registered name, date of birth and CNIC number cannot be changed after registration. If there is a genuine error in your registered details, contact support with appropriate documentation to request a correction.
All transactions on 1xcasino are processed in Pakistani Rupees (PKR). Deposits can be made using the following methods:
Deposits must be made from a payment method registered in your own name. Third-party deposits – where someone else deposits on your behalf – are not permitted. If a deposit is received from a payment method that does not match your account name, the deposit may be reversed and the account suspended pending investigation.
Minimum and maximum deposit amounts may apply and will be displayed at the point of transaction. 1xcasino does not charge fees on deposits, but your payment provider may apply their own charges. You are responsible for any fees charged by your bank or mobile wallet provider.
If a deposit does not reflect in your account within the expected time frame, contact support with your transaction reference so the matter can be investigated and resolved promptly.
Withdrawals are processed to the same payment method used for your most recent deposit wherever possible. If your deposit method does not support withdrawals, you will be asked to provide an alternative registered payment method in your own name.
Before your first withdrawal is processed, you may be required to complete identity verification. This is a standard process that involves confirming your identity with a copy of your CNIC or passport. Verification is a one-time requirement in most cases, and once completed, subsequent withdrawals are processed without further documentation unless circumstances change.
Withdrawal processing times depend on the method used:
Withdrawals of active bonus funds or funds that have not yet met wagering requirements are not permitted. Only verified real-money balances are available for withdrawal. 1xcasino does not charge withdrawal fees, though your payment provider may apply their own charges.
1xcasino reserves the right to carry out enhanced verification checks before processing large withdrawals or withdrawals from accounts that have displayed unusual activity patterns. This is a standard risk management procedure and does not imply any wrongdoing on the part of the player.
1xcasino may offer bonuses, free spins, cashback offers and other promotional incentives from time to time. All bonuses are subject to these general Terms and any specific terms attached to each individual promotion. Where there is a conflict between a promotion's specific terms and these general Terms, the specific promotion terms take precedence.
Key points that apply to all bonuses:
1xcasino reserves the right to modify, suspend or withdraw any promotional offer at any time. Changes to ongoing promotions will be communicated to affected players where reasonably practicable.
All casino games available on 1xcasino – including slots, table games, crash games, jackpot titles and instant win games – operate using certified Random Number Generator (RNG) systems. These systems are independently tested and certified to ensure that game outcomes are random and fair.
The theoretical Return to Player (RTP) percentage for each game is displayed in the game information panel. RTP represents the average percentage of staked money that is returned to players over a large number of rounds and is a theoretical figure, not a guarantee of individual session results.
Demo mode is available on most games, allowing you to play with virtual credits before committing real PKR. Winnings from demo play are not transferable to your real money balance.
In the event of a game malfunction or technical error during a real-money session, the affected round will be voided and the stake returned to your account. 1xcasino cannot be held liable for losses resulting from interrupted sessions caused by circumstances outside our control, including internet connectivity issues on the player's side.
Live casino games are streamed from professional studios and involve real dealers. The same RNG certification standards do not apply to live dealer games as outcomes are determined by physical equipment – cards, roulette wheels and dice – operated by trained dealers on camera. Live game results are final once the round is closed.
The sports betting section of 1xcasino covers cricket including PSL, T20 internationals, ICC tournaments and bilateral series, as well as football, esports and other sports. Both pre-match and in-play betting are available on eligible events.
Key rules that apply to all sports bets:
In-play betting markets are suspended periodically during key moments of a match such as wicket balls in cricket or penalty kicks in football. Bets cannot be placed during market suspension periods. This is a standard practice across all sports betting platforms and is not specific to 1xcasino.
The following activities are strictly prohibited on 1xcasino and will result in account suspension, forfeiture of funds and potentially permanent banning from the platform:
1xcasino uses monitoring systems to detect unusual activity patterns including betting behaviour, deposit and withdrawal patterns, and login activity. Where prohibited conduct is identified, action will be taken without prior notice. If you believe an action was taken against your account in error, contact support to submit a formal dispute.
1xcasino is committed to providing a gaming environment that supports responsible play. We believe that gambling should be an enjoyable form of entertainment and not a way to generate income, solve financial problems or escape personal difficulties.
The following responsible gaming tools are available to all registered players from the account settings section:
Once a self-exclusion is activated, it cannot be reversed until the chosen period has fully elapsed. During self-exclusion, you will not be able to log in, deposit, place bets or receive promotional communications from 1xcasino.
If you are concerned about your gambling or that of someone you know, we encourage you to use the tools available and to speak with a trusted person. 1xcasino staff are not qualified counsellors but can direct you to appropriate resources if you reach out to support.
For full details on responsible gaming tools and guidance, please visit our Responsible Gaming page.
1xcasino collects and processes personal data as part of the account registration and operation process. The types of data collected include your name, date of birth, contact details, identity documents submitted for verification, payment method information and activity data including bets placed, games played and transactions made.
This data is used to operate your account, process transactions, fulfil regulatory obligations, detect and prevent fraud, and improve the platform. Your data is not sold to third parties for marketing purposes.
For full details on what data is collected, how it is stored, how long it is retained and what your rights are in relation to your data, please read our Privacy Policy, which forms part of these Terms.
1xcasino provides the platform on an "as is" basis. While we make every effort to ensure the platform is available continuously and that all games and services function correctly, we cannot guarantee uninterrupted access or error-free operation at all times.
1xcasino will not be liable for:
Nothing in these Terms limits liability for death or personal injury caused by negligence, or for fraudulent misrepresentation. Our liability to you in any circumstances is limited to the value of the funds held in your account at the time of the event giving rise to the claim.
1xcasino reserves the right to update, amend or replace these Terms and Conditions at any time. Where changes are material – meaning they significantly affect your rights or obligations – we will provide notice via email to your registered address or via a prominent notice on the platform.
If you continue to use the platform after the effective date of a change to these Terms, your continued use constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the platform and may request account closure.
The date of the most recent update to these Terms is shown at the top of this page. We recommend reviewing this page periodically so you are always aware of the current version.
If you have a question about these Terms or need to raise a concern about your account, the first step is to contact the 1xcasino support team. Support is available 24 hours a day and can be reached via the live chat function on the platform.
If you believe a bet has been settled incorrectly, a bonus has been applied in error, or a transaction has not been processed as expected, raise the matter with support as soon as possible with any relevant details including dates, amounts and transaction references. Most queries are resolved quickly once the relevant information is reviewed.
If after contacting support you remain unsatisfied with the outcome, you may submit a formal written dispute to the support email address. Written disputes will be reviewed by a member of the management team and a response provided within a reasonable time frame.
These Terms and any disputes arising from them are governed in accordance with the platform's standard operating policies. By using 1xcasino you agree to attempt to resolve any dispute directly with the platform team before pursuing any other avenue.
Ready to Play on 1xcasino?
Now that you have reviewed the Terms and Conditions, create your account and start exploring over 1000 casino games, live tables, and PSL cricket betting – all in PKR with JazzCash and Easypaisa support.
For adults aged 18 and above only. Play responsibly within your means.